Questions,
answered.

Choose a coffee, a bag size and a rhythm (every week, two weeks or four). We roast, grind and post on that rhythm and bill you each time. There is no minimum term.

Yes, from your account under Subscriptions. Pause for a holiday and resume when you are back, or cancel outright. Changes made before a renewal apply to that renewal.

Yes. Open the subscription in your account and use Switch to choose a different size or rhythm. Use Save grind for future deliveries. Grind changes apply to future renewal orders. Orders already placed keep their original grind. To move to another coffee, start its subscription and cancel this one, or reply to any order email and we will swap it for you.

At checkout for the first delivery, then on each renewal on the rhythm you chose. We email you with each renewal order.

Yes, for a subscription, so you can manage it. You can create one at checkout. One-off purchases such as the Discovery Box and the objects can be made as a guest.

Espresso for an espresso machine, moka pot for a stovetop pot, AeroPress, filter for pour-over and batch brewers, cafetière for a French press. Choose whole bean if you grind at home; it keeps longest.

In small batches shortly before each delivery is posted. The roast date is on the bag.

Whole beans are at their best for about four to six weeks after roasting; ground coffee for two to three. Keep the bag sealed, cool and out of the light.

Yes. It is decaffeinated with the sugarcane process, which removes at least 99.9% of the caffeine and keeps the sweetness.

The 250 g bag is designed to fit a standard letterbox. 500 g and 1 kg bags, and all objects, are sent as parcels.

Delivery options and timings are shown at checkout and in your dispatch email.

Pause the subscription from your account, then resume when you are back. The next delivery follows the usual rhythm from the day you resume.

PLA, a plant-based plastic, printed to order in our workshop. Each piece is printed individually, so texture and colour vary a little from the pictures.

No. Wipe them clean with a damp cloth and keep them away from the hob, the dishwasher and direct sunlight. None of the objects is designed to hold hot coffee.

Yes, within 14 days if it is not right, in its original condition; return postage is paid by the buyer. If it arrives damaged, tell us and we will replace it.

Email orders@maydeforyou.com with your order number, or use your account or the guest order lookup.

Coffee is roasted to order, so it cannot be returned for a change of mind. If something arrives damaged or is not what you ordered, tell us and we will put it right.

Sign in and open Subscriptions in your account. Every renewal, delivery and change is listed there.

We are building a subscription that gives a little back: qualifying coffee spend will work towards thoughtful gifts from our workshop. The reward levels and first gifts will be confirmed before rewards open.

Thoughtful extras from the MAYDE workshop, inspired by coffee and the things you enjoy around it. The first collection is being prepared; the reward page will show the confirmed gifts and qualifying spend.

No. Objects can be bought separately. Only gifts explicitly listed in the rewards programme are included as subscriber rewards.

No. Big Bean rewards are based on qualifying Big Bean coffee subscription spend. Parts, Books and one-off purchases have their own place in your shared account.